Patero Inc. (“Patero,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website (Patero.ca) or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information
- Name, email address, phone number, and company details when you contact us or register for services.
- Payment information for transactions (processed securely by third-party providers).
1.2. Technical Information
- IP address, browser type, operating system, and other usage details collected through cookies or similar technologies.
1.3. Business Data
- Information provided by you during consultations, for compliance or quality system implementation purposes.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve our services.
- Respond to inquiries, support requests, or transactions.
- Comply with regulatory requirements and contractual obligations.
- Send marketing communications, where consent is provided.
- Monitor website usage for performance and security purposes.
3. How We Share Your Information
We may share your data with:
- Service Providers: To facilitate operations such as payment processing, analytics, or cloud hosting.
- Regulatory Authorities: When required to comply with legal obligations or inspections.
- Business Partners: Only with your consent for joint promotions or services.
We do not sell personal information to third parties.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website performance. For more information or to manage your cookie preferences, visit our Cookie Policy.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for data processing.
- Opt-out of marketing communications.
- File a complaint with your local data protection authority.
To exercise these rights, contact us at privacy@patero.ca.
7. Security Measures
We use industry-standard security measures, including encryption and secure servers, to protect your data.
8. International Data Transfers
If you are located outside Canada, your data may be transferred and processed in Canada or other jurisdictions with similar data protection laws.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
10. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact:
Patero Inc.
Email: hello@patero.ca
