Getting licenses and passing inspections can feel overwhelming and delay your product launch. We help you navigate the process smoothly and ensure you're fully prepared for Health Canada inspections, so you can get your products to market faster and with less stress.
NHP Product Licencing
NHP Site Licensing
Health Canada (and Other Authorities) Inspections
Keeping up with GMP standards is tough, especially when you’re juggling so many other responsibilities. We help you build strong quality systems and tackle audits with confidence, so you can stay compliant without the headaches.
SOP Development & Revisions
Creation of Complaint Handling Programs
GMP Internal Audits
Working with non-compliant suppliers can cause big problems for your product and your reputation. We make sure your partners meet compliance standards, protecting your supply chain and keeping your business on track.
Technical Agreement Development
Supplier Qualification
Supplier Audits
Products that aren’t stable or don’t meet clear specifications can lead to recalls or complaints. We help you create stability protocols and review your product specs to make sure everything meets the right standards and is ready for sale.
Preparation of Stability Protocols
Preparation & Review of Finished Product Specifications
Quality issues like complaints and deviations can pile up, especially when your team doesn’t have the resources to keep up. We step in to handle these challenges efficiently, ensuring your operations stay compliant and your team stays focused on what matters most.
QA Assessments and Release of Finished Products for Sale
Investigation of Complaints, Deviations & Non-Compliances
Change Control Assessments
General Quality Assurance Support
The facts
Compliance in natural health products isn’t just about meeting regulatory requirements—it’s about safeguarding your reputation and ensuring market success. The data is clear: overlooking quality and compliance can cost more than just time—it can cost you your future in this competitive industry.
$8 Billion
The Natural Health Products market in Canada represents an $8 billion opportunity—but with it comes fierce competition and regulatory demands. Without robust compliance, brands risk falling behind in a market where trust and safety are everything.
43%↑
Compliance issues cost Natural Health and Supplement Producers an average of $5.5 million annually—a staggering 43% increase over the last decade. With rising regulatory scrutiny and outdated quality processes, these challenges aren’t just frustrating—they’re eating into your bottom line.
10x
You're 10 times more likely to be inspected by Health Canada today than you were just five years ago. Regulators are scrutinizing NHP products more closely than ever—but many companies are still unprepared. Failing to address this head-on can result in costly penalties, product recalls, and, worst of all, a tarnished reputation.
35%
35% of Natural Health Product applications are delayed due to incomplete or inaccurate information. These delays don’t just slow your time to market—they drive up costs and create unnecessary headaches. If you don’t get it right the first time, you risk missing opportunities and losing ground to more prepared competitors.
Sources:Grandview Research. (2023). "Canada Functional Foods and Natural Health Products Market Report." Retrieved from;Saviynt. (n.d.). "The True Cost of Non-Compliance." Retrieved fro;ComplianceQuest. (n.d.). "The Cost of Non-Compliance." Retrieved from;Tilley Distribution. (2023). "The Costs of Regulatory Non-Compliance." Retrieved from;Health Canada. (2023). "Compliance Monitoring Reports for Health Products." Retrieved from Canada.ca.
Natural Health Products are kind of our thing...
Bringing natural health products to market comes with its own set of challenges—stringent Health Canada requirements, complex submissions, and ever-changing regulations. But you don’t have to navigate it alone. At Patero, we specialize in simplifying the compliance process for NHPs, helping you meet regulatory demands while focusing on delivering quality products your customers can trust. Here’s why businesses like yours rely on us:
Unmatched expertise in Canada's NHP regulations and the unique requirements of the market
Flexible plans that adapt to your business needs, whether big or small
Hands-on support for ingredient verification, label reviews, and submissions
Proactive problem-solving to identify and address compliance risks early
Commitment to quality that ensures ever detail meets regulatory standards
Proven experience helping brands successfully navigate Canadian compliance
Ready to speak to our team?
Speak to our team about how we can help simplify your quality and compliance processes
Natural Health Product compliance in Canada isn’t always straightforward—but that’s where we come in. If any of these scenarios sound familiar, Patero is here to help.
You’ve received feedback from Health Canada 🛑
Whether it’s observations tied to your NPN submission, GMP program, or quality system, we help you understand what’s at stake—and how to fix it fast.
You’re unsure how to navigate the NPN process 🧭
From classification to claims and formulation, we walk you through the submission process, prepare your documentation, and make sure you’re set up for success.
You need help building or improving your SOPs 📄
We create clear, compliant SOPs tailored to your NHP operations, from manufacturing and packaging to quality management and site inspections.
You’re preparing for an inspection 🔍
If Health Canada is coming, we help you get inspection-ready—fast. From documentation prep to mock audits, we prioritize what matters so nothing gets missed.
You’re launching a new NHP 🚀
New product? We review your claims, labels, and documentation to ensure everything aligns with NHPR regulations—before you hit submit.
You’re short on internal QA/RA resources 👩💼
We act as an extension of your team, offering expert support where you need it most—whether for a one-off project or ongoing compliance oversight.
Frequently asked questions
If you have further questions, please reach out via our Contact page.
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